To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-888-689-7077 during our normal business hours. Our knowledgeable representatives will be happy to assist you.

Order ConfirmationAfter placing your order you will be sent two order confirmations via e-mail; one informing you that Shulan's processed your order, and the second informing you that your order shipped.

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Sales TaxThere is a 6.5% sales tax on orders shipped to Ohio addresses. All other states are tax exempt.

Forms of PaymentVisa, Mastercard, Discover, and American Express

PrivacyOur site is 100% safe and secure. When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order. Shulan's DOES NOT share any of the information with third parties.

If you have any questions or concerns about our privacy policy,
please send correspondence to info@shulans.com.

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Free shipping over $100. Under $100.00, shipping is $12.50 unless weight or size cause excess shipping charges.

We ship purchases via UPS Ground Service, so please allow 3-6 business days from the receipt for delivery for in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

• We DO NOT ship on Saturday and Sunday and orders placed after 12 pm on Friday will not be processed and shipped until the following Monday. Some items from Anna Weatherley, Lynn Chase, J.L. Coquet, Jaune de Chrome, Raynaud, and Varga on our website may appear to be in-stock, however, due to the large quantity of stock these items are kept at a separate location and will take longer to process.
• Hawaii, Alaska & International Shipments We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 1-888-689-7077 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you this transaction along with the actual cost of shipping.

Express ShippingIf you need express shipping, please call 1-800-647-5730 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you this transaction along with the actual cost of shipping.

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Personal Shopping Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Bridal RegistryAt Shulan's, we pride ourselves on providing brides-to-be with a unique experience and special individual attention when they register with us. Please call for a consultation with our Bridal Registrar.

Gift CertificatesGift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything (or so you think!)

Gift WrappingEveryone gets free gift-wrapping unless the item is drop shipped from a brand's warehouse. For Express Shipping, gift-wrap is only available for those items in-stock.

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We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If for some reason the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive. Please call our Shulan's store to check availability.

If a product's correct price is lower than our stated price, we charge the lower amount and send you the item.

If a product's price is higher than our stated price, we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a hand full of brands that we do not keep in-stock due to the large amount of inventory. These brands, Anna Weatherley, Lynn Chase, J.L. Coquet, Raynaud, and Varga will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

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We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable-so take special care when giving instructions for special orders and personalization. A gift can be returned for exchange only. For returns on these brands, there is a 20% restocking charge: Anna Weatherley, Ercuis silver, Lynn Chase, J.L. Coquet, Jaune de Chrome, Niderviller, Pickard China, Portieux, Raynaud china, and Varga crystal.

Return the product to: 2701 W. Market St., Akron, OH 44333 via UPS or Parcel Post (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.

Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

For other information on returns, please call 1-888-689-7077.

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We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier. UPS: 800-742-5877 Fed Ex: 800-463-3339.

Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.

We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.

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Our expert staff can repair or restore almost any piece of jewelry from the simplest to the most complex. Jewelry can be resized, remounted, soldered or tightened, according to what it needs.

We offer a full line of jewelry and watch repairs. For more information, give us a call.

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A beautifully laid table warmly invites family and guests to enjoy food and fellowship. But how do you know which silverware or crystal complements your china? How can you create an appropriate setting for a casual Sunday brunch?

At Shulan's, we provide expert tabletop design, coordinating your crystal and flatware with your china pattern and showing you how to vary settings for different occasions. Choose new patterns or bring in a china pattern you own, and we'll complete, coordinate or update your entire table setting.

Setting a table that everyone will adore is simple when you start at Shulan's.

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Our custom-design services allow you to wear one-of-a-kind works of art. We can design the perfect piece of jewelry with our entire stock of colorful gemstones, diamonds of any grade or size, and gold, silver or platinum settings. We can also remount or restyle old stones with one of our many settings to create the piece you desire.

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With many wonderful items available, our Corporate Gifts Program allows you to have pieces etched or engraved for awards and gifts. We can personalize everything from watches and clocks to china and crystal. Let us help you develop a sustainable corporate gift program.

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Since 1921, Shulan's Fairlawn Jewelers has had the area's largest selection of the world's best-known jewelry, watches, china, crystal, silver and gifts.

ExpertiseJust as important, three generations of Shulans have brought expert guidance to all of our customers as they make these important purchases. Only at Shulan's will you find the expertise of 80 years in business to help guide you to great products from companies that truly believe in service.

HonestyOur long reputation for honesty means you will always get fair prices and trustworthy advice. It also gives us a strong foundation for dealing with companies who stand behind the quality of their products. Whether it is a wedding ring that can be re-sized or stainless steel flatware with a lifetime warranty that is actually honored, if it's from Shulan's, you can depend on satisfaction.

DesignWe provide a number of design services for jewelry, table settings and gifts.

JewelryShulan's offers a complete list of services, including custom design and fabrication.

Table settingsWe can coordinate your china with crystal, silver or other flatware, so you can enjoy using it every day and can adapt it for casual or formal entertaining.

GiftsOur Corporate Gifts Program offers a large selection of gifts, awards and china that can be customized.

SelectionOur web site and its links bring you a dazzling on-line catalog, but there is so much more available than we can show you here. And no photograph can substitute for holding fine jewelry, china, crystal or silver in your own hands. That's why we urge you to call our local number (330-836-8477) or our toll-free number (888-689-7077) for our personal help with your selection. Better yet, stop into our store to see and learn about the very latest we have to offer you.

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